Frequently Asked Questions
Everything you need to know about our services
We develop websites, apps, and any software solution your business might need. You can see our product offerings here, there is different pricing depending on the scale of your business and the. We pride ourselves on offering a fully customizable service, where we make sure to adapt and develop to meet all requirements.
And if you only have a rough idea or do not know where to start, our great customer service will be available to help you develop the best software solution. Our services do not end after delivery, as this is a continuous service, we will provide support for any modifications, removal, additions, or any requests with minimal delivery time.
The payment structure consists of a one-time payment and a monthly fee. The one-time payment is for the set-up of the website, this includes hosting, domain, and any associated costs. You do not have to pay for it until the final product is completed and ready for delivery.
A month following the first payment and delivery of the product, the first monthly subscription is due. This is for covering hosting and other expenses, while also allowing you to make unlimited modifications for no extra charge.
The delivery will vary depending on the project size but on average it will take 5-7 days, with bigger projects taking 1-2 weeks.
You are the full website owner, including the codes, files, and any items related to your project. This ownership starts following your third monthly payment. Before the 3rd payment and during development, ALP Softwares reserves all rights and ownership of the project.
At ALP Softwares, we prioritize robust security to ensure your website and data are fully protected. We employ SSL and TLS protocols to encrypt communications, safeguarding sensitive information from interception. Our advanced firewalls actively monitor and block unauthorized access, shielding against common threats like SQL injection and cross-site scripting (XSS).
We also provide DDoS protection to maintain uptime and prevent malicious traffic overloads. Built on a resilient infrastructure, our hosting includes high-availability data centers with redundant power, connectivity, and storage to ensure optimal performance and reliability.
With regular updates, proactive vulnerability management, and 24/7 monitoring, our solutions deliver peace of mind, keeping your website secure against evolving cyber threats.